Code of Conduct: Define what a code of conduct means and explain its significance in healthcare settings, using examples such as the NMC Code of Conduct.​ CQC’s 13 Fundamental Standards of Care: Describe the CQC’s 13 Fundamental Standards of Care and their importance in maintaining high-quality care provision.​ Comparison of Private and Statutory Healthcare Organisations: Differentiate between private and statutory healthcare organisations, including their strengths, weaknesses, and expected standards of care.​ National Occupational Standards (NOS) & Health Sector: Explain how National Occupational Standards maintain consistent, high-quality care in the health sector by guiding training, professional development, and service delivery.​ The Importance of Risk Assessments: Risk assessments are important in healthcare. They create personalised care plans, promote safety, and meet legal requirements.​ Health and Safety at Work Act 1974: Summarise the key provisions of the Health and Safety at Work Act 1974 and discuss its implications for health and social care practices

Establishing Consent: Develop strategies for obtaining consent before any care-related task.​ Respecting Cultural Differences: Recognise the role of cultural beliefs, values, and healthcare practices. Develop an understanding and respect for diversity to deliver culturally competent care.​ Assisting with Personal Care: Gain skills to assist individuals with personal care tasks while maintaining dignity.​ Assisting with Nutrition and Fluids: Learn how to support people with meal preparation and feeding while considering their dietary needs and preferences for better health​ Continuing/Ongoing Care (Holistic): Recognise the importance of a holistic approach to care that addresses an individual’s physical, psychological, and social needs. ​ Considering Communication Barriers: Understand common communication barriers in healthcare, such as language, learning difficulties, and hearing impairment. Develop strategies to overcome these barriers and facilitate effective communication.​ Age Considerations: Understand how care needs vary across different age groups. Gain skills to provide age-appropriate care.​ Privacy and Dignity: To maintain privacy and dignity in caregiving, practical approaches like shutting doors and windows, safeguarding modesty, and maintaining confidentiality should be employed.​ Importance of Personal Health and Wellbeing: Recognise that a healthcare worker’s wellbeing is crucial. Plans for work-life balance, support networks, and physical health are necessary.